Privacy Policy
This Privacy Policy explains how Line Mustard Sugar Retreat processes personal data on linemustardsugar.digital in connection with enquiries, reservations, site use, and related services.
Privacy Contact
How We Use Personal Data
We use personal data to respond to enquiries, manage reservations or related service requests, operate and secure the site, improve functionality, maintain records, communicate about services, meet legal obligations, and handle disputes or enforcement matters. Where permitted, we may also use data for analytics and service improvement.
Service Providers and Partners
We may share personal data with service providers that support hosting, analytics, booking administration, communications, payment processing, security, and technical maintenance. These parties may process data only for the services they provide to us and are expected to use appropriate safeguards.
Legal Disclosure
We may disclose personal data when required to comply with law, a court order, lawful request from a public authority, or to protect rights, safety, or security. We may also share information where necessary to establish, exercise, or defend legal claims.
Personal Data We Collect
We may process identification details, contact details, reservation or inquiry information, communication content, payment-related information handled through third parties, technical data, and usage data. Where relevant, we may also process information about preferences, accessibility needs, and other details you choose to provide in connection with a stay or enquiry.
Sources of Personal Data
We collect personal data directly from you when you submit forms, make an enquiry, or communicate with us. We also receive data automatically from your device and browser, including technical and usage information, and may receive limited information from booking, analytics, payment, or support providers acting on our behalf.
Types of Cookies
We use essential cookies to operate the site, remember basic settings, and maintain security. We may also use preference cookies to store choices and analytics cookies to understand site performance and visitor activity. Some cookies are session-based and expire when the browser closes, while others remain for a limited period.
Cookie Controls
You can manage cookies through your browser settings and may be able to block or delete certain cookies. If you disable some cookies, parts of the site may not function as intended. Where required, we will seek consent before placing non-essential cookies.
GDPR Overview
Where the GDPR applies, we process personal data on a lawful basis such as consent, performance of a contract, compliance with legal obligations, or our legitimate interests. The relevant basis depends on the context of the interaction and the type of data involved.
GDPR Rights
Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to request data portability in appropriate cases. If processing is based on consent, you may withdraw consent at any time without affecting prior processing.
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction or portability where those rights apply. We may need to retain some information where required by law or for legitimate business purposes.
To exercise a privacy right, please submit a clear request using the contact details in this policy and include enough information for us to identify the relevant records. We may ask for additional details to verify identity and to confirm the scope of the request before responding.
We keep personal data only for as long as needed for the purpose for which it was collected, to meet legal or accounting obligations, to resolve disputes, and to maintain records required for business operations. When data is no longer needed, we delete it or anonymise it where feasible.
If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from the stated effective date.